![]() ![]() What is a Recruitment Chatbot?Ĭhatbots are performing a similar role for online interviews, helping eliminate bias, without the need for unearthly heads that may put candidates off. Bots can help keep them engaged, answering after-the-interview questions and providing automated updates as the process moves forward. In 2016, Smashfly claimed some 74% of candidates drop out of the recruitment process. Recruiters get transcripts of the interviews to review and choose which candidates go on to personal interviews.īeyond interview situations, bots can help monitor the process. Tengai has an OS that follows chatbot-like constructs with a question tree, and can provide a touch of personality, but the results it provides to the recruiters are all standardised and anonymised to eliminate bias. You can read a FAQ from Tengai’s developers answering some general questions that both candidates and recruiters might be asking, before being faced with a robotic audience when it comes to a job interview. How do we navigate in a changing recruitment world with a massive flow of new technology, and how do we fulfill candidate demands without disturbing the candidate experience or the result? What can an unbiased robot recruiter add to and reduce from the recruitment process?” Speaking at a Nordic Recruitment event, she notes that “bias and prejudice are real problems in recruitment today along with candidate shortage, dysfunctional labor market and exponential change. The robot, called Tengai Unbiased, developed by Furhat Robotics is being used by TNG, a recruitment business driven by Elin Öberg Martenzon, a pioneer in advanced recruitment technology and at the cutting edge of HR trends.īilled as the world’s first unbiased social robot recruiter, Tengai represents the new face of automation in the recruitment sector, even though more anonymous bots have been holding interviews for some years. This comes as a stark counterpoint to the growing tales of bias, sexism, old-boys networks and other twists that can skew the outcome of a hiring process, leaving the best people for the role far behind. The technology packed head sits on an office desk and conducts the interviews on behalf of the recruitment agency. Making the news recently, a Swedish recruitment firm has started using a robot to conduct job interviews, highlighting the rise of AI in recruitment. Using bots and new technology allows HR to focus on driving the business forward through progressive strategies and finding the best people to help. Human resources are key to the running of any business, and the HR department is increasingly looking to technology to make recruitment a fair non-biased procedure, while using bots to help onboard new recruits and to automate many of the simple processes that all workers go through. How HR companies use recruitment chatbots
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